Help

If you went through all the questions, then hopefully that you found the answers helpful.
If you still have any other questions that have not been answered below, feel free to contact us by e-mailing info@uniqueluxehair.com and we will reply as soon as possible.




1. Who can wear hair extensions?


2. What is REMY Human Hair?


3. How long does my natural hair need to be?


4. How do you attach clip in hair extensions?


5. What payment types do you accept?


6. Do you ship internationally?


7. How long does shipping take?


8. What if my colour is unavailable or out of stock?


9. How do I contact you?


10. How should I store my extensions?


11. Can the hair extensions be coloured/dyed??


12. When should I wash my extensions?


13. What is the best was to dry my hair extensions after washing?


14. Can Unique Lengths be heat styled? (Curled, straightened ect.)


15. How long do clip in hair extensions last?





WHO CAN WEAR HAIR EXTENSIONS?
Our hair extensions give everybody the opportunity of having long, natural looking hair without waiting years for it to grow.
Clip in hair extensions are a great option for women or men of any ages who want to try out a new look, add some more body to their hair, for a night out, a special occasion or just everyday use.


WHAT IS REMY HUMAN HAIR?
Our extensions use only the highest quality REMY Human Hair, which cuticles are kept intact.


HOW LONG DOES MY NATURAL HAIR NEED TO BE?
For extensions to look most natural your hair should be at least 5-6 inches in length, layered cuts also blend more easily. With lots of practice and good positioning, shorter hair is also suitable. It all depends on your hair type and head shape, as everyone is different.


HOW DO YOU PUT IN CLIP IN HAIR EXTENSIONS?
We use the smallest, strongest snap clips available to ensure your wefts remain hidden and secure. Section off your hair and place the rows of extensions where comfortable, ensure there is enough hair to let down and cover the last piece.


WHAT PAYMENT TYPES ARE ACCEPTED?
We use PayPal for all payments to ensure privacy and security. They accept all credit cards and bank account, you do not need a PayPal account to purchase, just select “pay with debit or credit card” on the checkout page. Our full payment information details can be found here.


DO YOU SHIP INTERNATIONAL?
Yes, we want people from all over the world to enjoy our extensions! Standard Airmail is free to countries available in the “Ship to Country” section of the Shopping Cart.
Full shipping and delivery information can be found HERE.


HOW LONG DOES SHIPPING TAKE?
Postage usually takes 1-2 business days within Australia. Depending on the time of year, Australia Post can have delays of up to 2-3 days. (Please note, Some PayPal payments can take 3-4 days to process).
International items can take longer to receive (6-20 working days) depending on the country you are purchasing from.
Full shipping and delivery information can be found HERE.


WHAT IF MY COLOUR IS UNAVAILABLE OR OUT OF STOCK?
Stock gets filled as soon as possible. Our hair can also be dyed to match any colour you need.


HOW DO I CONTACT YOU?
We can be contacted anytime via email at info@uniqueluxehair.com or through the contact/live chat located on bottom right of our website, and generally reply within 24 hours. You can also “like” the facebook page to direct message or post your feedback.


HOW SHOULD I STORE MY EXTENSIONS?
Make sure the extensions are completely dry and brushed out, keeping them in the original box is best as it keeps the hair from getting tangled or exposed to extra sunlight and moisture. Alternatively keep them someone dark and dry, like a small draw.


CAN THE HAIR EXTENSIONS BE COLOURED?
Yes. As we use high quality remy human hair they can be dyed. We only recommend making them darker, as the extensions have already undergone a colour treatment bleaching to a lighter shade would effect the quality. It’s recommended to use a professional experienced with colouring extensions before, and testing on the smaller 1 clip weft to see the final results before changing the entire set.


WHEN SHOULD I WASH MY EXTENSIONS?
You can wear the hair extensions straight out of the box, depending on usage and how much product is used they generally only need to be washed every 8-10 wears. Everyone will be different, so if you notice any product build up or just feel they need to be washed then go ahead.


WHAT IS THE BEST WAY TO DRY THE HAIR AFTER WASHING?
To keep the hair is best condition you should always try to air dry. Gently towel off excess water, apply a heat protectant or leave in condition and just lay them flat and brushed out. If you use a blow dryer, keep a medium setting and always point the air facing downwards to stop frizz.


CAN UNIQUE LENGTHS BE HEAT STYLED?
Yes. Curling irons and hair straighteners can be used, apply heat protectant and brush out each section for best results.


HOW LONG DO CLIP IN EXTENSIONS LAST?
It completely depends on each person, some choose to wear them everyday while others might only use them for special occasions. Heat styling and product use all contributes to there life span, but generally they can last anywhere from 6 months to 2 years.